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How to Utilize Patient Feedback to Improve Site Operations

$79.00 (Non-Member Price)

$0.00 (SCRS members – Included as member benefit, no additional cost)

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Date and Time: April 14, 2020 @ 12:00 PM ET


Contact Hours: One contact hour will be issued.


Presenters

Irfan Khan, MD, CEO Circuit Clinical + TrialScout
Deena Bernstein, MHS Senior Strategic Advisor, TrialScout 


Description

Understanding the patient voice and experience in clinical trials is crucial to site success. When utilized correctly, patient feedback can be a powerful tool that optimizes site operations and enhances your online presence. This webinar will outline how to strategically use patient experience data and peer-to-peer information to foster patient engagement, provide patient education tools and support patients as they make important decisions about trial participation. The speakers will also address how technology and a strong online presence improves patient engagement and site performance.

Learning Objectives

1. Understand why current consumer habits and your online presence matter;
2. Learn how patients use the internet to find and learn about your site; and 
3. Understand the ROI of patient engagement in clinical trials.


Presenters

Dr. Irfan Khan is the founder and CEO of Circuit Clinical, an Integrated Research Organization (IRO) headquartered in upstate NY. Over the last five years he has overseen Circuit Clinical’s growth to more than 1 million patients, involving 30+ multi-specialty physician practices and partnering with multiple Accountable Care Organizations. Dr. Khan is a board-certified cardiac electrophysiologist who has served as a principal investigator on both therapeutic and device clinical trials for more than a decade. He is a Fellow of both the American College of Cardiology and Heart Rhythm Society and served as Director of Electrophysiology for Catholic Health of Western New York for 8 years, developing the program into one that successfully performs more than 2000 procedures annually.

Deena Bernstein has twenty years of clinical research site operations experience and is an industry leader in the site space. As Director of Clinical Research for Sheridan Clinical Research she created and developed the research program from its inception which supported an organization of over 6500 physicians Nationwide. She also, started their investigator initiated research program, Sheridan Scientific Intelligence. Deena was the VP of Qcare at IQVIA where she to develop and operate their first SMO from the ground floor. She on-boarded Qcare’s first 8 sites and built the infrastructure of the business unit.  Deena joined the Circuit team in August 2019 as the Senior Strategic Advisor, to liaise between service lines and introduce and roll out TrialScout to its site clients and support growth initiatives in Circuit's clinical operations  expansion, business development, and TrialScout's Enterprise Solutions.



Society for Clinical Research Sites, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.


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To obtain your Contact Hours for this webinar:

  1. The webinar must be watched in its entirety.
  2. The post webinar survey immediately following this webinar must be completed in its entirety.
  3. Your contact hour certificate will be sent to you within 30 days of you viewing this webinar.
  4. The contact hour certificate will be sent to the email address provided when you registered.

Planners, presenters, faculty, authors, and content reviewers do not have any relevant financial relationships with any commercial interest.

This webinar does not imply any endorsement of products or services by the Society for Clinical Research Sites or ANCC.

The materials and recording of this webinar will be available for one year as an archive, but will not award any contact hours.


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